Privacy Policy
Last Updated: May 6, 2026
Welcome to HatchShorts TV (“the App,” “we,” “us,” or “our”). We are committed to protecting your privacy and ensuring transparency about how we collect, use, store, and share your personal information. This Privacy Policy explains our practices regarding your data when you access or use our short drama streaming application and related services.
By downloading, installing, or using the App, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please do not use the App.
1. Information We Collect
We collect the following categories of information:
1.1 Information You Provide Directly
When you create an account, contact us, or interact with features, you may provide: name, email address, profile information, and feedback.
1.2 Automatically Collected Information
When you use the App, we and our service providers automatically collect certain information, including:
—Device information (model, operating system version, unique device identifiers, mobile network information);
—IP address and general geographic location (country/region level);
—Usage data (episodes watched, watch time, search queries, content preferences, interaction with ads);
—Advertising identifiers (Google Advertising ID on Android, IDFA on iOS);
—App performance and crash logs;
—Language and timezone settings.
2. How We Use Your Information
We use the information we collect for the following purposes:
—To comply with legal obligations and respond to lawful requests from authorities.
—To provide, maintain, and improve the App and our content library;
—To personalize your experience, including content recommendations and curated playlists;
—To deliver relevant advertisements, including personalized and non-personalized ads;
—To measure ad performance, frequency capping, and fraud prevention;
—To analyze usage trends and optimize app performance;
—To communicate with you about updates, promotions, and support inquiries;
—To enforce our Terms of Service and prevent illegal or harmful activity;
3. Advertising and Third-Party Partners
The App is free to use and supported by advertising. We partner with third-party advertising networks and platforms (including but not limited to Google AdMob, Meta Audience Network, and programmatic exchanges) to display ads within the App.
These partners may collect and use your device information and advertising identifiers to:
- Serve ads that are relevant to your interests;
- Measure the effectiveness of ad campaigns;
- Prevent fraud and ensure ad delivery security.
Some ads may be delivered using VAST/VPAID protocols or SDK integrations. These technologies may allow ad partners to collect viewability data and interaction metrics. Please review the privacy policies of our advertising partners for more details on their data practices.
4. Content Providers and Data Sharing
We license short drama content from third-party studios and content aggregators (“Content Providers”). To support royalty reporting, content performance analytics, and anti-piracy measures, we may share aggregated, non-personally identifiable viewing statistics with Content Providers.
We do not sell your personal information. We may share your information with:
—Service providers who perform functions on our behalf (cloud hosting, analytics, customer support, payment processing);
—Advertising partners and ad measurement providers as described in Section 3;
—Content Providers for aggregated analytics and licensing compliance;
—Law enforcement or regulatory authorities when required by applicable law or to protect our rights;
—In connection with a business transaction (merger, acquisition, or asset sale), subject to confidentiality obligations.
5. International Data Transfers
We operate globally, and your information may be transferred to, stored, and processed in countries other than your own, including the United States, Singapore, and other jurisdictions where our service providers maintain facilities. These countries may have data protection laws different from those in your jurisdiction.
When we transfer personal data across borders, we implement appropriate safeguards, such as Standard Contractual Clauses (SCCs) approved by the European Commission, to ensure an adequate level of protection for your personal information.
6. Data Security
We implement commercially reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption in transit (TLS/SSL), access controls, and regular security assessments.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security. You are responsible for keeping your account credentials confidential.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Usage data and advertising identifiers may be retained for up to 36 months for analytics and ad measurement purposes, after which they are aggregated, anonymized, or deleted.
If you delete your account, we will delete or anonymize your personal information within a reasonable timeframe, except where retention is necessary for legal compliance, dispute resolution, or enforcement of our agreements.
8. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you;
- Correction: Request that we update or correct inaccurate information;
- Deletion: Request that we delete your personal information, subject to legal exceptions;
- Restriction: Request that we limit the processing of your data;
- Portability: Request a machine-readable copy of your data for transfer;
- Objection: Object to the processing of your data for direct marketing or legitimate interest purposes;
- Withdraw Consent: Withdraw consent for data processing where processing is based on consent.
To exercise your rights, please contact us at support@bluesharpglobal.com. We will respond to your request within the timeframe required by applicable law.
9. Children’s Privacy
The App is not intended for children under the age of 13 (or the minimum age of digital consent in your jurisdiction). We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without verifiable parental consent, we will take steps to delete that information promptly.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us at support@bluesharpglobal.com so we can take appropriate action.
10. Third-Party Links and Services
The App may contain links to third-party websites, social media platforms, or payment services. This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party service before providing them with your information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. When we make material changes, we will notify you through the App or by other means before the changes take effect. The “Last Updated” date at the top of this policy indicates when it was last revised. Your continued use of the App after changes become effective constitutes your acceptance of the updated Privacy Policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Email: Support@bluesharpglobal.com